Student FAQs
Click on the question below to jump to the answer:
- I am unable to log in to Webmail (not Nexus), What do I do?
- I get a "Not Authorized" error trying to access my Nexus E-mail, what do I do?
- Where can I find my Instructor’s contact information (e.g. their non-Nexus email address)?
Email Answers:
1.I am unable to log in to Webmail (not Nexus), What do I do?
If you are unable to log in to yourWebmail (the student e-mail portal),contact the Technology Service Desk.
2.I get a "Not Authorized" error trying to access my Nexus E-mail, what do I do?
In the navigation bar at the top of the Nexus page, click on your Message Alerts (envelope icon) Do you see this message?:"You must complete the following quizzes for alerts to be enabled: {Quiz Name}"
Once you have completed the quiz detailed in the message alert, you will be able to access your email - while the quiz is in progress, your email access has been disabled by your instructor.
3.Where can I find my Instructor’s contact information (e.g. their non-Nexus e-mail address)?
Some places you can check to find your instructor’s contact information (such as their non-Nexus e-mail address) are:
- The course syllabus/outline provided to you by the instructor in the first week of classes
- The University directoryor
- The instructor's profile page linked to in the Classlist in Nexus